Shipping policy

We are committed to shipping your orders as quickly as possible so that you can receive your items quickly and safely. Here are the details of our shipping policy:

Delivery times

  • Standard delivery times are between 5 to 7 working days from the date of dispatch of your order.
  • These times may vary according to destination and logistical conditions.

Variations during periods of high demand Please note that during certain periods of the year (such as holidays or special promotions), as well as during periods of high demand, delivery times may vary. slightly extended. We will inform you of any delays by email or SMS, so that you can follow the progress of your order.

Further information

  • We only dispatch orders on working days, i.e. Monday to Friday, excluding public holidays.
  • A tracking number will be sent to you as soon as your order has been dispatched, enabling you to follow its progress in real time.

If you have any questions about your delivery, please contact us at contact@novaro-shop.com for assistance.

We thank you for your confidence and remain at your disposal for any further information.